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AT&T USADirect® access numbers make it easy to call from abroad.
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What is the AT&T USADirect Savings plan?
The AT&T USADirect Savings plan is ideal for frequent international travelers who want to save on calls back to the U.S. You get a low flat rate of just 99¢ per minute to more than 140 countries with a low 89¢ surcharge per call on all your AT&T USADirect calls back to the U.S. Rates from Canada and Mexico are just 35¢ per minute with a low 89¢ surcharge per call. Also, this plan might carry a monthly recurring charge of $1.99 per month. Please call toll-free 1 888 288-2290 for questions or to sign up.
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What is AT&T USADirect® Service?
AT&T USADirect Service is the fast, easy and convenient way to call the U.S. while traveling abroad. Just dial the AT&T USADirect access number of the country you are in (access codes can be found at http://www.att.com/traveler) or by using the pulldown menu above), enter the area code and number you are calling, and then enter your AT&T Calling Card number.
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How does the low flat rate of 99¢ per call on the AT&T USADirect Savings plan compare to rates from other long-distance companies?
With the AT&T USADirect Savings plan, you can save over 50% on calls back to the U.S. compared to AT&T's basic rates. Your savings can be even higher based on what country you're calling from.
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Do I need to enroll in the AT&T USADirect Savings plan or are these rates automatically applied to any calls I make to the U.S. when traveling?
You must enroll in the plan to take advantage of the great rates. Please call toll-free 1 888 288-2290 for questions or to enroll.
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What are my billing options with the AT&T USADirect Savings plan?
You have two convenient billing options. Your AT&T USADirect Savings calls can be charged to a business or personal credit card which is directly linked to your specially issued AT&T Calling Card, or your calls can be billed through an AT&T Calling Card linked to your current AT&T Residential Long Distance account. Your AT&T USADirect Savings calls are conveniently charged to the American Express® Corporate Card for Small Business, which is directly linked to your specially issued AT&T Calling Card. Each AT&T USADirect Savings call you make will appear as a separate transaction on your card statement. And remember, you'll earn valuable Membership Rewards® points for every dollar you spend.
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Can I use another calling card or a commercial credit card to place AT&T USADirect Savings calls?
You must use an AT&T Calling Card linked to your current AT&T Residential Long Distance account or a specially issued AT&T Calling Card linked to a business or personal credit card in order to receive the value of AT&T USADirect Savings when calling the U.S. from abroad. Rates are just 99¢ per minute with a 89¢ surcharge per call from over 140 countries (35¢ per minute with a 89¢ surcharge from Mexico and Canada). You must use a specially issued AT&T Calling Card linked to the American Express® Card in order to receive the value of AT&T USADirect Savings when calling the U.S. from abroad. Rates are just 99¢ per minute with a 89¢ surcharge per call from over 140 countries (35¢ per minute with a 89¢ surcharge from Mexico and Canada).
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What will my billing statement look like?
If your calling card account is set-up to bill all charges to your credit card, any calls you make will appear as separate transactions on your card statement. AT&T usage is listed as AT&T Global Services, the country you are calling (the USA), and the total charge. No AT&T customer care number appears on your card statement. If you have any questions please feel free to call AT&T customer care using the numbers found on the back of your AT&T Calling Card. (Int'l Toll Free: 1-800-731-8230, Collect: 954-718-5471).
If your calling card account is set-up to bill with your AT&T Residential Long Distance account, all calling card calls will appear, detailed by call, on a separate section on your AT&T Long Distance bill.
Any calls you make will appear as separate transactions on your American Express Corporate Card for Small Business statement. AT&T usage is listed as AT&T Global Services-Basking Ridge, NJ, the country you are calling (the USA), and the total charge. No AT&T customer care number appears on your card statement. If you have any questions please feel free to call AT&T customer care using the numbers found on the back of your AT&T Calling Card. (Int'l Toll Free: 1-800-731-8230, Collect: 954-718-5471)
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Do I have to switch my long-distance service to AT&T in order to use the AT&T USADirect Savings plan?
No! The AT&T USADirect Savings plan is available to frequent travelers regardless of whether you already use or don't use AT&T for long distance. For those customers not wishing to switch to AT&T, all you need to do is enroll in the AT&T USADirect Savings plan and request one or more AT&T Calling Cards.
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What if I don't make that many calls to the U.S. from abroad?
Your monthly plan fee of $1.99 might be waived, so there might not be any risk to you with this plan even if you don't take advantage of the great rates that often. Please call toll-free 1 888 288-2290 to see if your monthly plan fee can be waived.
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How does the low flat rate of 99¢ per call on the AT&T USADirect Savings plan compare to rates from hotels overseas?
A five-minute call dialed directly from your hotel room in London to the U.S. could cost you anywhere from $6.50 to nearly $50! (Based on the hotel rates in the UK as of 3/27/02.) With AT&T USADirect Savings that same five-minute call will cost you about $5.84. (Additional hotel surcharge may apply).
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