Technical Questions

What kind of internet connection do I need for AT&T CallVantage service?

A high speed DSL, cable, or fiber connection is required.

Are there any specific PC or software requirements?

No. The service works with both PCs and Macintoshes. To access the AT&T CallVantage service Web site and for certain adapter configuration steps, you must have Microsoft Internet Explorer 5.5 or higher (for Windows), or Microsoft Internet Explorer 5.X or higher, or Apple Safari 1.0 or higher (on Mac OS 9 or OS X).

Are there any specific DSL or cable modem requirements?

You must have a broadband connection via DSL or 2-way cable modem with at least 90 Kbps upstream and downstream speed available for each phone line.

You must have an Ethernet port on your DSL or Cable modem. USB-only modems are not supported.

What kind of adapter can I use with this service?

You can only use the adapter that is provided by AT&T.

Will any telephone work with the adapter?

The adapter is compatible with most standard corded or cordless telephones.

I have a DSL USB Modem - can I sign up for AT&T CallVantage service?

No, modems with only USB interfaces are not supported.

I have an Integrated Cable/DSL Modem and Router - can I sign up for AT&T CallVantage service?

Most integrated modem/routers are supported by the service. When you install your configuration, you should use the alternative setup for positioning the adapter behind the router.

I have a static IP address - can I sign up for AT&T CallVantage service?

Yes, static IP addresses are supported.

I have a private IP address - can I sign up for AT&T CallVantage service?

No, private IP addresses are not supported.